Refund & Cancellation Policy

We keep this simple: cancel anytime and get a full refund on demand—no questions asked.

How to Cancel

• Self‑serve (coming soon): You’ll be able to manage or cancel instantly via our billing portal.
• Right now: Email hugo@taijitu.ai with subject “Cancel Subscription.” We’ll confirm and process it immediately.

Refunds

• Full refund on demand: Request a refund for any subscription charge at any time. We honor it—no questions asked.
• Speed: We initiate refunds immediately upon request. Your bank or card issuer may take 3–10 business days to post the funds back.
• Method: Refunds go to the original payment method used for the charge.
• No penalties or fees: We do not charge cancellation or refund fees.

Effective Date and Access

• When you cancel: We’ll stop future billing immediately. You can choose to keep access through the end of your current period or end access right away.
• If you request a refund: We’ll refund the full amount of the charge you specify and cancel future renewals.

Need Help?

For any billing questions, cancellations, or refunds, email hugo@taijitu.ai. We typically respond within a few hours.

This policy does not affect any statutory rights you may have under applicable law.

See also: Terms of Service · Privacy Policy